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Financial services

Our World Reports

Our flagship thought leadership publications offer in-depth analysis, trends, and industry insights across financial services. Take a look at the latest releases below.

Our latest report: World Retail Banking Report 2024

Intelligent banks do more with less: Take an efficiency leap with frictionless, personalized banking

As AI applications multiply, scalable benefits will require balancing customer experience enhancements and optimizing operational efficiency.

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Browse our recent World Reports

Is your cloud journey taking you where you need to go? Create business value in an innovation-powered future

World Cloud Report 2023 – Financial Services

The aging well opportunity: how trust and engagement can unlock growth for insurers

World Life Insurance Report 2023

Where is the cash? Accelerate corporate cash management transformation to build value

World Payments Report 2023

Unlock growth in wealth management: Empowering relationship managers and serving the affluent

World Wealth Report 2023

From insuring assets to protecting mobility: driving growth in the evolving mobility ecosystem

World Property & Casualty Insurance Report 2023

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About Capgemini Research Institute for Financial Services

The Capgemini Research Institute for Financial Services is an in-house think tank focused on digital, innovation, and technology issues impacting global banks, wealth management firms, and insurers. The Institute annually publishes its signature Financial Services World Reports that draw on voice of the customer surveys, CxO interviews, and partnerships with technology companies as well as academia. These data-driven perspectives explore how financial institutions are meeting emerging business challenges with transformative thinking enabled by technology and data.

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