News & Event
More than one-third (34.2%) of customers said they are likely to adopt smart ecosystems, and 36.9% of insurers said they want to be among the first-movers in the use of connected devices
Insurers must develop InsurTech capabilities – real-time data capture at the customer interface supported by advanced analytics tools – to enable real-time insights and digital execution to allow streamlined operations.
Intelligent automation of processes is high on insurers’ priority lists.
BigTech firms – large, multinational technology corporations, such as Amazon, Alphabet/Google, Apple, Facebook, and Tencent – are taking slow and measured steps toward establishing a presence within the financial services sector.
Four distinct phases for a firm’s automation journey: creating a vision and garnering leadership support, piloting intelligent automation, scaling up, and industrializing intelligent automation.
Points of View & Archive
World Insurance Report 2018
The World Insurance Report 2018 from Capgemini and Efma highlights the need for insurers to enhance digital agility to deftly respond to market shifts and evolving customer expectations and stay ahead of BigTech competition. The report suggests a framework for a digitally-integrated ecosystem that will help insurers become future-ready. ‘WIR 2018’ is available online, now. Take a look…for in-depth forward-looking analysis and detailed industry assessment.Download now