World Insurance Report 2019

As new risks are impacting the insurance landscape, the World Insurance Report 2019 from Capgemini and Efma explores the opportunity for insurers to develop new, technologically-advanced products to provide comprehensive risk coverage and better manage shifting customer expectations.

Download Report
Evolving Risk Landscape

Rapidly evolving environmental, technological, social, and business factors are transforming the risk landscape for the insurance industry and its customers. Emerging risks in insurance have deep-seated implications that demand immediate industry attention.

Read more
Coverage Gap for Emerging Risks

While customers see a gap in their offerings due to evolving risks, insurers are yet to recognize the full extent of demand driven by emerging risks. As customer needs evolve due to the fast-changing risk landscape, insurers’ success may be contingent upon the ability to understand and align with policyholders’ requirements quickly.

Read more
Surmounting Emerging Risks

The insurance industry has reached a critical point and must now decide which capabilities to develop and how, in order to effectively manage the evolving risk landscape. A synergistic approach to developing critical capabilities and technology tools will help insurers effectively navigate emerging risks and better meet customer expectations.

Read more
Way Forward

Technology can enable insurers to effectively control emerging risks by taking a more proactive role in customers’ risk management journey. The insurer of the future will be the one who acts as ‘Partner’ to customers, provides risk control consulting as a ‘Preventer’ and continues to be a ‘Payer’.

Read more

Blogs

The insurance risk landscape is evolving rapidly

Technological advancements in artificial intelligence, connected devices, and nanotechnology are also introducing potential consequences that require a redefinition of traditional loss models

APIs facilitate a digitally-integrated insurance ecosystem

Insurers are now adopting APIs to enhance digital capabilities and provide a better customer experience. Rapid technology advancements and the spike in the number of connected devices are spurring API adoption even further.

Analytics are transforming the customer-care continuum

Data analysis equips payers to stage preventive care interventions to improve members’ quality of life.

What characteristics will successful insurers share in the future?

Strong ecosystem positioning will be critical for insurers to thrive in evolving macroeconomic, regulatory, and operating environment.

Achieving win-win for customers and insurers with emerging tech during claims processing due to extreme weather

Let’s consider the possibilities if the capabilities of drones and blockchain were combined and the extended ecosystem engaged collaboratively to deliver claims service excellence.

World Insurance Report 2019

As new risks are impacting the insurance landscape, the World Insurance Report 2019 from Capgemini and Efma explores the opportunity for insurers to develop new, technologically-advanced products to provide comprehensive risk coverage and better manage shifting customer expectations.

Download now
cookies.

By continuing to navigate on this website, you accept the use of cookies.

Close

Close cookie information