Points of View & Archive
Telematics and smart home ecosystems can enhance customer experience via more frequent and meaningful engagements.
Insurers are now adopting APIs to enhance digital capabilities and provide a better customer experience. Rapid technology advancements and the spike in the number of connected devices are spurring API adoption even further.
Data analysis equips payers to stage preventive care interventions to improve members’ quality of life.
Strong ecosystem positioning will be critical for insurers to thrive in evolving macroeconomic, regulatory, and operating environment.
Achieving win-win for customers and insurers with emerging tech during claims processing due to extreme weather
Let’s consider the possibilities if the capabilities of drones and blockchain were combined and the extended ecosystem engaged collaboratively to deliver claims service excellence.
News & Event
World Insurance Report 2019
As new risks are impacting the insurance landscape, the World Insurance Report 2019 from Capgemini and Efma explores the opportunity for insurers to develop new, technologically-advanced products to provide comprehensive risk coverage and better manage shifting customer expectations.Download now